What’s the Big Deal About Avios.com “Closing”?

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Avios.com is closing, according to British Airways and Avios. Between 21 May, 2018 and July/August, Avios.com members might find that a new British Airways Executive Club account will be opened in their name, and that their Avios will be transferred across.

But less is going to change than many press reports would have you believe. The key detail is buried in the FAQ section.

If you’re a member of another airline programme you’ll continue to collect and spend Avios with the airline partners as you do today.

So, if you log in to your avios.com account and see this…

… well then nothing should happen this summer. You are a member of “another airline programme”, NOT avios.com. (even though you probably consider, as I do, that you have an avios.com account) The same applies to those who signed up for Vueling Club or Flybe.

It doesn’t matter whether you signed up for the original AirMiles scheme years ago, as I did. If you subsequently signed up for Vueling Club or Aer Lingus AerClub, then your “Avios.com” account is safe. If you want to make sure, you can sign up for Aer Lingus AerClub by clicking here. If you use the same e-mail address your accounts will probably be linked automatically. Mine certainly were when I signed up to Aer Club for a whopping 250 Avios bonus when it first launched back in 2016. (click here for details)

What About Avios.com Partnerships?

Tesco –> no change

Lloyds credit cards –> no change

Avios E-Store –> I have seen nothing from Avios or BA that suggests that anything will change. In fact, Avios.com offers an e-store for several different countries. I suppose that it is possible that the UK version will be shut down, but that doesn’t seem particularly sensible to me.

Avios.com Household Accounts

Avios.com Household Accounts will definitely be dissolved. A few details have been provided here.

However, this raises an interesting opportunity. When you dissolve or close an Avios.com household account, you can allocate the Avios to whoever you desire. (most certainly yourself!)

Biggest Overreaction of the Day…

No Simon… If an Avios.com member hasn’t figured out in the last six or seven years that they could “Combine Your Avios” to British Airways Executive Club, or Iberia Plus for that matter, there’s simply no reason to fear that millions of Avios.com members are suddenly going to discover Cathay Pacific Business Class awards (and 150K misplaced Avios) and hoover up all of the award space provided to the entire Oneworld alliance…

Am I Missing Something?

Perhaps…  What do you think? Leave us a comment below…


  1. Andrew H says

    Avios transfer Iberia->Avios.com->BAEC facility will be lost. How will we transfer avios in the fuure? Will BA charge us cash, or a percentage of the avios?

    • Puntos Viajeros says

      Iberia Plus – VuelingClub (essentially Avios.com) – BAEC

      The only thing that changes is that you won’t have an Avios account that’s not associated to any airline. Thankfully, AerClub (AerLingus) and VuelingClub (Vueling) are your best allies.

      • Craig Sowerby says

        Exactly. Every travel hacking InsideFlyer UK reader should be perfectly fine for the avios.com workaround, provided they’ve associated with an airline.

        UK shoppers are getting BAEC accounts because that makes the most logical sense – UK resident –> UK airline. But in terms of minimal change, they probably should have pushed forward the Flybe launch and moved UK shoppers there. (more relevant for everybody outside the M25)

  2. Joe Deeney says

    As Editor, I may be a little biased ( 🙂 ) – but this really is an excellent analysis. Simon’s idea that the change would have any noticeable impact on partner redemption availability is utterly bewildering…

    One genuine potential hitch with the changes is what happens as regards transferring Avios from a BAEC Household account to Iberia Plus. Without the Avios.com route, that could be a significant blow to the value of BAEC HH accounts. As you say though, linking your Avios.com account to Aer Club should keep it live and therefore that option open, or BAEC might make things easier.

  3. Adam says

    Big loss for those running erewards and rewardsforthoughts accounts set up under avios account numbers.

    I spoke with avios live chat this morning to clarify some questions I had, the advisor stated I could no longer collect or use my avios account numbers after 20th May.

    • Craig Sowerby says

      Don’t you earn more Avios by converting E-Rewards into IB+ anyhow? And if your E-Rewards account is locked onto Avios, surely your account would be opened up to all of the reward options.

      • Adam says

        I have one account where the only redemption partner is Avios, so that’s lost soon. I use another to redeem on IB.
        Rewards for thoughts are pure avios account also and I’ve used up my BAEC versions also.

        • Andrew H says

          My RFT account is with avios.com. I’d better sign up for them with BAEC. Presumably they won’t be closing those.

          • Ian Macky says

            Did you try either reading that page or clicking thru to booking ?

            “How to spend Avios points on reward flights

            Book your reward flights on avios.com. The more Avios points you have, the further you can fly, with return reward flights starting from 8,000 Avios points (off-peak). You just need to pay for any taxes, fees and charges. See all Aer Lingus routes and Avios amounts”

            As I said, lose Avios.com, lose the ability to booking Aerlingus transatlantic flights online with avios, unless BA.com changes it’s functionality.

          • Craig Sowerby says

            I did in fact click through but come on Ian. IAG is going to tell the entire country of Ireland that they can’t book Aer Lingus rewards any more, just because the back-end is operated by what now is “Avios.com” and IAG really wants to shut avios.com down and get rid of millions of customers. All IAG is doing is nudging “Avios Travel Rewards” members who aren’t affiliated with any airline over to BAEC.

            Besides, the email from Avios.com reads:

            In the coming months, the Avios Travel Rewards Programme is moving to the British Airways Executive Club. As you are also registered with AerClub and/or Vueling Club, your Avios balance will remain in your AerClub and/or Vueling Club account.

            You’ll still be able to collect and spend Avios with these airline programmes as you do today.

            Absolutely no mention of “oh, but you must be a BAEC member to use your Avios…”

  4. Ian Macky says

    You make a fair point, there surely needs to be a way of booking Aer Lingus using avios, when Avios.com closes. The difference I was citing is that currently with either BA or Iberia, you can use their native sites to book avios rewards. Aer Lingus doesn’t have a native ability.

    However, I see some reports that avios.com isn’t actually closing, it is just the avios frequent flyer accounts that are closing, which if true means you’ll still be able to spend your baec.com avios on avios.com.

    • Craig Sowerby says

      It could be a tactical sacrifice of “Avios Travel Rewards” so that the common Avios platform for all of IAG can be put in place using the avios.com website and IT infrastructure.

      IAG has been banging on for awhile now about a implementing a common platform…

  5. Stephen Griffiths says

    I can’t work out what will happen regarding pending reservations with booking.com/avios, which of course gain points. I have a stack of hotel bookings for the end of this year. Do you know if the points will transfer automatically to my BAEC account, or will they disappear?

  6. Andrew H says

    ‘ Between 21 May, 2018 and July/August’

    So I imagine the Avios accounts will start to vanish.

    I note with interest that Rewards For Thoughts, who send avios direct to my avios.com account, have not sent out an email. So will these be directed elsewhere? Aer Club?

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