Some links to products and partners on this website will earn an affiliate commission.
For a long time there was a page on the American Express website that offered 15,000-20,000 Membership Rewards Points as a bonus for upgrading American Express Gold to Platinum. That page disappeared a while ago, but it is still possible to request the offer.
I heard from a few readers who were disappointed when the page got taken down, that they had since managed to get Amex to agree to give them the Points for upgrading anyway. Initially I thought this was probably just a transitional thing and I hadn’t attempted it personally, so didn’t post about it.
Recently though, I’ve been considering upgrading to Platinum again, so thought I’d reach out to Amex through the online secure contact centre to ask if it was still possible to get some bonus MR points, and received the following response:
The key part being: “Although we aren’t offering an upgrade bonus as of today however; I have still convinced my manager in crediting your account with 20,000 Membership Reward Points once you upgrade to our Platinum Card. In order to avail this, kindly respond to this e-mail, when you have upgraded to our Platinum Card and I will immediately credit your account with 20,000 Membership Reward Points”.
Bonus Points for upgrading American Express Gold to Platinum are still being offered on a case-by-case basis, which is great news.
I don’t know how widely this is being offered or if there are any specific criteria you need to meet, but I know four people beside myself who have been offered the same offer and I haven’t (yet) heard of anyone being denied.
To a certain extent, this is one of those things that might well depend on who you are talking to and whether they are having a good day as much as anything else.
Please remember that this is a courtesy offer from American Express, so be nice when you message/call them and don’t be too disappointed if they say no to begin with – you can always ask again!
It never hurts to ask!