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The Hilton Garden Inn at Heathrow could not be described as the most appealing hotel from the outside. It is about a ten minute walk from Hatton Cross Underground station or you can transfer from one of the terminals using the outrageously priced Hotel Hoppa buses – £4.50 per person, one way.
The hotel is located on the Terminal 4 side and so it not within easy reach of any terminals by public buses.
The reception, however, once you are inside is a pleasure. Light, bright and airy since the remodel by Hilton. It used to be a Jurys Inn.
The property is in Category 4 for HHonors Redemptions, but can often be secure for about £60-£70, especially during Hilton sales.
The Reception desk was manned when I arrived, and I was told that I had a room on the 5th floor. They only seem to have two room types, but for a short, one night stay I was not too worried. As a Hilton Diamond member I was offered a choice of breakfast or HHonors points. I was also given a voucher for two bottles of water from the small shop that they have in the lobby, opposite the check-in desks. You can do online check-in using the HHonors app.
My room was pleasant:
The WiFi was free, and whilst small, everything I needed was there. Plenty of plugs on the desk, a flat screen TV, a choice of pillows and sound proofed windows. Tea and Coffee making facilities were provided.
The bathroom had been adapted for people with disabilities as you can see:
There we a reasonable number of towels but no bathrobe. The bath was quite narrow I found when I used it the next morning.
The hotel does have room service, although I thought it pretty expensive for a modest hotel such as this. The burger, dessert and drink was over £20 with the tray charge and tip.
I did sleep well on the firm mattress and woke ready for my trip the next day.
I had to hang around at check-in as the small number of staff on duty were dealing with things in the back office when I came down. There is a ticket machine to pay for the Hotel Hoppa ticket in the lobby. (Card or Cash, and the machine does supply change if needed). The bus turned up on time, having already picked up from the other hotel it served. It goes to Terminal 5, via Terminal 4 and so takes about 20 minutes. It deposits you on the bottom of T5, so you need to get a lift to departures.