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Following the breaking news yesterday that BA is to cease complimentary food and drink in short-haul Economy Class, online forum Flyertalk is reporting that they’re offering a full refund for all ticket categories or 1,000 Avios if you complain via the online feedback form.
Indeed, the online form now even has a specific tick box asking those providing feedback whether it is in relation to Short Haul Buy on Board Catering:
To benefit, your booking will need to be an existing one for (fairly obviously) departure after 11 January 2016, and you will need to cancel no less than 28 days prior to departure.
Bear in mind, you can sneakily use this to your advantage…
Frankly, given the fact that 1,000 Avios will give you £8 worth of food, I’d complain and take the Avios, rather than cancelling your flight on the basis of the lack of free food and drink. That said, now’s the time to do a quick price comparison to see if the BA flight you booked is still the best value – if it’s not, take this opportunity to cancel it for free (regardless of how inflexible the ticket class) and book elsewhere.