Refunds

Discussion in 'Miles & points via credit cards' started by Aston100, Apr 9, 2019.

  1. Aston100

    Aston100 New Member

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    About a week ago I received my 22k points for reaching the £2k spend requirement on my amex gold preferred rewards card.
    I now find I may need to ask for a refund on an item I purchased with it.
    This may take a couple of weeks to process by the retailer.
    This refund will take my total spend on the card to under £2k.

    Will I lose the rewards points?
    I hadn't planned on continuing to use that card - I'm already spending on my wife's card (with my supplemental card).

    Anyone have any knowledge of what happens?
    Thanks.
     
  2. Darren0291

    Darren0291 Member

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    yes you'll lose the points, if you've transferred the points you'll have a negative balance and i dont think amex will be happy if its left like that
     
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  3. davegreen1980

    davegreen1980 New Member

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    Next time tell the retailer that the card you paid with is cancelled and they will have no other choice but to refund back to a different credit card
     
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  4. SteveBG

    SteveBG New Member

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    Dependent on the retailer - and of course the member of staff - they shouldn't refund to a different card. That's gonna be very hit & miss, and obviously you've got to be comfortable from an ethics point of view. If you bought it online, they may well have a token relating to your original card, meaning any refund will automatically be put back on the Amex card.

    There's a few threads on here about ways you can achieve spend targets via everyday purchases. Might be worth a look if you need to top-up on your own Amex - the title of the thread was Manufactured Spend IIRC
     
  5. DouglasForsyth

    DouglasForsyth New Member

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    Bit of a tricky situation.

    Would you be happy be refunded through store credit/vouchers etc?

    If not, just get in touch with Amex and see what they say. Something can probably be organised as a compromise.
     
  6. cinereus

    cinereus Member

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    They shouldn't, but in practice I very rarely have any issue getting this done.
     

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