It feels strange to write it, but many US-based airlines are making customer-friendly changes during the coronavirus crisis. British Airways and other European airlines? Not so much… The latest… Continue Reading

In the end, Marriott had no choice. Hilton jumped first, then Radisson and Hyatt did the same. With most of their major competitors extending elite status by a year, Marriott Bonvoy finally did the same… Continue Reading

Qatar Airways normally flies to more than 100 destinations, but the schedule has been changed due to the COVID-19 situation. Nevertheless, as of last night (8th April), the airline was still flying to… Continue Reading

IHG Rewards Club has released a new update for guests and members in response to coronavirus. The key changes are summarised below: Cancellation Policy & Booking Flexibly “Most of our members… Continue Reading

Over the last couple of days both United MileagePlus and Delta SkyMiles have extended elite status and made other changes to assist members during the COVID-19 situation. The details Delta has announced… Continue Reading

Royal Air Maroc (RAM) has been an official member of the oneworld alliance since April 1. The alliance includes airlines like Qatar Airways , British Airways , Cathay Pacific, American Airlines, Finnair… Continue Reading

Marriott has announced that data from 5.2 million customers has become freely available after the hotel chain was hacked (again!). The Marriott Bonvoy loyalty programme has over 120 million members. 5.2… Continue Reading

Hilton jumped first, by extending status by a year for everybody, even those who failed to re-qualify during 2019. Unsurprisingly (for me at least), Hyatt has done pretty much the same thing… Elite… Continue Reading

Given everything that is going on globally with COVID-19 and the current state of the travel industry, it might not seem hugely important right now, but what I consider to be the best deal in the points… Continue Reading

Whilst other airlines are extending elite status for their most loyal members, British Airways appears to be keen to drive them away. That’s the only conclusion I can draw from today’s announcement… Continue Reading