Author Archives for "Craig Sowerby".
Trust should be important in a loyalty programme. The underlying premise is that travellers can save up points from paid travel (business or otherwise), and spend those hard-earned points on leisure travel… Continue Reading
Lately the Groupon offers have sold so quickly that I haven’t been able to get a post out. But a new one has arrived and there still appear to be 2,000 packs available. As always, you will be buying… Continue Reading
Despite the ongoing issues with the merger of Marriott Rewards and Starwood Preferred Guest, some IT and marketing resource seems to have been diverted to put together a promotion for the new combined… Continue Reading
There are few things that annoy air passengers more than flight delays, cancellations and overbooking. In Europe, passengers are supposed to be compensated under the so-called EC261/2004 regulation. However,… Continue Reading
It came out almost 15 years ago, but I’m sure that a few avgeeks still enjoy watching the Tom Hanks’ movie “The Terminal”, where the protagonist is stuck inside an airport and… Continue Reading
On 18 August, 2018, the new Marriott loyalty programme was launched… sort of… not completely… The litany of IT meltdowns and outstanding issues is simply too great for me to summarise… Continue Reading
I was recently wondering what had happened to IHG Rewards Club. Despite the calendar ticking over to September, we had yet to receive word of the autumn promotion. Naturally I assumed that we would see… Continue Reading
A JAL flight attendant was recently lamenting the fact that I had finished all of the Cristal 2009 champagne (£175 a bottle) on a flight from Los Angeles to Tokyo. As she was offering to open a bottle… Continue Reading
I published a post yesterday regarding the lack of hotel chain promotions for the autumn. Instinctively I knew I was tempting fate and some hotel chain would announce a promotion before, or shortly after,… Continue Reading
Today is 28 August, 2018 and yet we still have no news regarding the promotions that will be offered by the major hotel chains this autumn. Taking judicious advantage of hotel chain promos is a great… Continue Reading
