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I intended to transfer some of my Avios over to Nectar this weekend, only to be met with the following message when I attempted to do so:
As you can see from the above, it’s therefore currently impossible to make a transfer from Avios to Nectar on a weekend (or evening), because you have to ring the call centre during standard business hours. Transfers in the other direction – from Nectar to Avios – still work fine and can be easily completed online.
What’s going on here?
For now, I’m just going to file this as a temporary technical issue, which will hopefully be resolved soon.
A couple of other possibilities do spring to mind though.
I have wondered about the security of the new system, given that Avios can now effectively be redeemed instantly (and basically anonymously) for cash-equivalent products via Nectar at Sainsbury’s/eBay/Argos. That’s surely a lot more interesting to a potential scammer than booking flights or hotels with Avios. It’s possible that by requiring phone call (and maybe asking for more details) that risk can be reduced.
There’s a very slim chance that something more nefarious is going on (eg. planning to change the value of transfers), but I doubt it. I am concerned that the 0.8p valuation of Avios may be too high in the long run, but would be very surprised to see any changes for at least 6-12 months.
I don’t think there is anything to be too concerned about here – for now.
Do bear in mind though, that if you want to make a transfer from Avios to Nectar, it might not be possible during weekends and evenings, so plan accordingly.