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Despite the risk of InsideFlyer beginning to seem more like InsideNectar these days, I just wanted to quickly flag up a potential issue that Avios collectors who aren’t (yet) used to Nectar may not be aware of.
When I tried to log in to my Nectar account a few weeks ago, a screen popped up saying that the account had been deleted because I hadn’t earned or redeemed any Nectar Points for 12 months. This wasn’t a big problem for me as I didn’t have any Nectar Points in the account, so didn’t lose anything. Two minutes later, I had a new account – all good.
It did make me wonder though, what would have happened if I did have some points in the account? The rules (paragraphs 9 and 18) seem pretty clear that your points could be at risk,
“Points have no expiry date but are lost if the relevant Nectar Account is closed or the Nectar programme ends..”
“We may close any Nectar Account on which no points have been earned or redeemed for a continuous period of at least 12 months.”
Admittedly, it’s a “may’ rather than “will”, and it is possible that even if it did happen you could get the points reinstated. But, that’s an unnecessary hassle.
Make sure that you earn/redeem Nectar Points regularly so as not to risk losing them. Or, transfer them to British Airways Avios (you can always transfer them back), where they can be safely stored for up to 36 months before you have to earn or redeem.