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Our book with confidence commitment
We know how important it is for you to have flexibility.
Our book with confidence commitment means you have the option to change your booking date and destination or even cancel it completely. And with our protective measures on the ground and in the air, you’ll be safe every step of the way.
Changing your booking
You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price (applies to bookings made from 3 March 2020 onwards for journeys that are due to have been completed by 31 August 2021). Change booking Terms and Conditions
Cancelling your booking
If you decide you no longer want to travel, you can cancel your booking and we’ll give you a voucher to the same value for a future booking (applies to bookings made from 3 March 2020 onwards for journeys that are due to have been completed by 31 August 2021). Cancellation Terms and Conditions