• We have updated our cancellation policy for existing bookings (bookings made through 6 April) which can now be changed or cancelled for stays through 30 June 2020.

• You can read the full details of our policy here. To change or cancel your reservation visit Manage Your Stay or call our Reservations and Customer Care team.

• If you are looking ahead, we want to give you the confidence and flexibility to book with IHG. Our new Book Now, Pay Later rate offers both flexibility and savings – including no deposit and cancellations up to 24 hours before your stay, meaning travel planning is commitment free. Read all about this and our other flexible rates here.”

• Last month we announced we have reduced the Elite membership criteria required (nights or points) this year.
• We also want to remind you of a unique benefit of our programme – points never expire for all members with Elite status (Gold Elite, Platinum Elite, and Spire Elite).
• For Club members points only expire after 12 months of inactivity. So, for members with points due to expire from 1 April we are extending the expiration date to 31 December 2020.”

Anniversary night certificates earned through IHG Rewards Club credit cards (USA & UK)

• “We are extending the expiration date of anniversary certificates that are set to expire in 2020.
• Certificates expiring from 1 March 2020 can now be used through 31 December 2020. 
• We will be reaching out to cardmembers directly with more information.”